Information that we collect from you
When you order products on www.comfizz.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us.
Use of your information
Your information will enable us to provide you with access to all parts of our website and to supply the goods you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
We may use your information to contact you for your opinion on our Products and services and to notify you about important changes or developments to the website or our services. Where you have consented, we might also use your information to let you know by email about other products which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
Disclosure of your information
The information you provide to us may be accessed only by third parties such as couriers and banks, who act for us for the purposes set out in this policy or for other purposes approved by you. If you submit a prescription request this with be shared with your DAC (dispensing appliance contractor) in order for the order to be dispensed. If you don’t use a DAC you will be contacted to gain your permission to forward your order onto a dispensing agent who can complete your prescription request with us. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.
If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
“Cookies” are small pieces of information from our website that are stored by your browser on your computer’s hard drive. Our site uses them to be able to maintain the contents of your shopping cart. Without cookies enabled on your browser, you will not be able to easily place an order online from our website.
Security and data retention
We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
In the process of buying products at Comfizz website, personal and financial information is collected so we can provide you with the service that you want. Financial information collected in the transaction process including credit card information is handled on secure servers and is not held by Comfizz at any stage.